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Hotel Universal Guilin, Guilin
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Key details
About the Hotel
No.1 East Jiefang Roadguilin,
Guilin,
China,
541001,
Guangxi
Hotel Universal Guilin is strategically located in the city center of Guilin, offering easy access to major tourist attractions. The hotel sits alongside the scenic Li River, providing picturesque views for its guests. With a blend of Chinese and Western hospitality, it caters to both local and international travelers. The proximity to transport options makes it a convenient choice for visitors exploring the region.
Location
Hotel Universal Guilin is situated only 1 km from Central Square, making it a strategic base for exploring local attractions. The hotel is approximately 35 km from Guilin Liangjiang International Airport, offering frequent transport options. Nearby attractions, including Daxu Old Town and the Sun and Moon Pagodas, are within a short distance, accessible by walking or local transportation. The scenic Li River nearby contributes to the hotel’s appeal as a tourist destination.
Rooms
The hotel features air-conditioned guestrooms with large windows, ensuring ample natural light and views of the Lijiang River. Each room is equipped with modern amenities, including a safety deposit box, a flat-screen TV with cable channels, and free toiletries. The suite offers additional space with a separate living area and a sofa, catering to guests seeking more comfort. Twin rooms include a minibar and an electric kettle, enhancing the convenience for guests.
Eat & Drink
Two on-site restaurants serve a range of Chinese and Western dishes, allowing guests to experience diverse culinary offerings. The dining environment is designed to accommodate various tastes while providing a comfortable atmosphere. Both restaurants emphasize local flavors, making it a suitable choice for those wanting to explore regional cuisine. Room service is also available, providing further dining flexibility.
Leisure & Business
Laundry and dry cleaning services can be requested, adding convenience for guests on extended stays. A tour desk is available to assist with travel arrangements, ensuring visitors can easily plan their excursions. Free Wi-Fi is accessible throughout the hotel, supporting business needs and leisure activities alike. Various recreational options in the vicinity enhance the overall experience for guests.
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A buffet breakfast is served at affordable prices.
A buffet breakfast is served at affordable prices.
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Getting around
A list of all available modes of transport
City Centre
Guilin
1.2
km
Airports
Guilin Liangjiang International (KWL)
30.2
km
Train
Guilin Railway Station
2.6
km
Guilin North Railway Station
5.8
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
The room was impeccably clean and well-organized, making it incredibly comfortable to settle in.view full review
Relaxing Spa!
The spa offered a serene atmosphere, and the massage I received was both revitalizing and calming.view full review
Delicious Breakfast!
The breakfast spread was delightful, featuring fresh pastries and a variety of healthy options.view full review
Excellent Shower!
The shower had fantastic water pressure and temperature control, making for a refreshing experience.view full review
Cozy Space!
The living area was beautifully furnished, creating a cozy and inviting environment to relax in.view full review
Inclusive Facilities!
The accessibility features were outstanding and made it easy for everyone to enjoy their stay comfortably.view full review
Convenient Kitchen!
The self-catering kitchen was well-equipped with modern appliances, making meal prep a breeze.view full review
Fun for Kids!
The children's play area was engaging and well-maintained, providing hours of entertainment.view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Gift/Newsstand
Bridal suite
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Shoe shine service
Newspaper service
Dining
In-room breakfast
Restaurant
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Spa & wellness centre
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
No.1 East Jiefang Roadguilin,
Guilin,
China,
541001,
Guangxi
Map view
No.1 East Jiefang Roadguilin,
Guilin,
China,
541001,
Guangxi
City landmarks
Within Xiangbishan Park
Elephant Trunk Hill
3.0
km
Shan Lake
Sun and Moon Pagodas
2.0
km
Binjiang Road
Fubo Hill Park
720 m
No.1 Qixing Road
Seven Star Park
2.2
km
Square
Guilin Central Square
1.0
km
No.250 Linjiang Road
Lijiang Folk Customs Garden
1.9
km
China
Gunanmen Gate
1.8
km
Binjiang Road
Wave-Subduing Hill Park
1.0
km
Shanhu North Road
Zhengyang Pedestrian Street
880 m
Daxu Old Street
Daxu Old Town
960 m
Shanhu North Road
Guilin ZhengYang BuXingJie
890 m
Zhengyang Walking Street
ShangShui MeiShiJie
890 m
Jiangtouzhou Village
Jiangtouzhou Ancient Dwellings
1.2
km
Zhongshan North Road
Guilin Two Rivers and Four Lakes Resort
2.1
km
No.1 Wangcheng Road
Jingjiang Royal Residence
990 m
Bridge
Guilin Jiefang Bridge
640 m
Museum
Guilin Arts Museum
920 m
1 Wangcheng; 王城1号
Solitary Beauty Peak
960 m
No.96 Zhongshan North Road
Eighth Route Army Guilin Office
1.1
km
Ronghu North Road
Jingjiang Princess House
1.0
km
Guanyan Scenic Resort
Guanyan Scenic Resort
1.2
km
No. 1 wangcheng
Jingjiang Wangcheng City
1.4
km
Bridge
Guilin Flower Bridge
900 m
North Foothill of Putuo Mountain
Lingjian Stream
1.2
km
Museum
Ronghu Art Museum
1.3
km
Park
Riyue Shuangta Cultural Park
2.9
km
Shopping Area
Guilin Department Store
1.8
km
No.1 Taohuajiang Road
Liu Sanjie Landscape Garden of Guilin
1.5
km
Nearby
Zhengyang Road
GuiLinShi ZhengYang Lu BuXingJie
230 m
North Section of Binjiang Road
Xiaoyao Building Site
540 m
Restaurants
Cats & Rabbits
150 m
No.9-11 Donghua Road
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beautiful views
Good dining
Inconsistent service
Noisy surroundings
7.0/10
Very good
Rooms
7.4
Location
8.7
Service
6.1
Dining
6.2
Guest reviews
7.0/10
based on 9 reviews
7.1
7.1/10based on 26 reviews
Robin
United Kingdom,
June
2024
7.8/10
The hotel offers spacious and clean rooms with different views and locations within the property. The service might face some language barriers, but the location is pleasant, overlooking the river and close to local attractions. The dining options vary in quality and variety. The facilities are decent overall, enhancing the stay with necessary amenities.
Rooms
8.0
The rooms are big, roomy, and clean, offering different views based on your preference.
Service
7.0
The staff might have difficulty with English, but they are helpful and attentive throughout the facility.
Location
9.0
The hotel overlooks the river, providing a beautiful view and is conveniently located near shops and restaurants.
Dining
7.0
The local breakfast menu is recommended, but the Western options may be limited. The dining experience overall is satisfactory.
Facilities
8.0
The facilities are sufficient, covering basic services and enhancing the overall stay.
Bernard
United States,
June
2024
7.0/10
I had a mixed experience at the hotel. The rooms, while a bit tired and dated, were clean and comfortable. The sound of horns and diesel engines from the river was a constant background noise, but since I didn't spend much time in the room during the day, it was manageable. The hotel staff were very friendly and always had a smile, but their English skills were quite basic.
Rooms
7.0
The rooms were a bit tired and dated but comfortable and clean.
Service
6.0
The staff were very friendly but lacked basic English skills.
Location
8.0
The hotel is located right by the beautiful Li River, which offers lovely views and is close to shopping and dining areas.
Dining
7.0
The dining options were acceptable, with a mix of Chinese and Western food, although not outstanding.
Facilities
7.0
The hotel facilities were decent, providing the necessary amenities for a comfortable stay.
Mitch
United States,
May
2024
6.8/10
My stay at the hotel was fantastic, with breathtaking views from my room and spacious, clean, and comfortable accommodations. The carpet was a bit dirty, but overall, it was a very pleasant stay despite being brief.
Rooms
8.0
I stayed on an upper floor with stunning views. The room was big, roomy, clean, and had all the facilities I needed for my short stay.
Service
6.0
The service was very hit-and-miss. Some staff members were extremely helpful, while others lacked English and were not very accommodating. Despite being a client, I found some interactions unpleasant and impolite.
Location
9.0
The hotel is in a good location near the river and just a short walk from the vibrant pedestrian area with shops and bars. Being by the Li River provided a lovely setting for morning strolls and interactions with locals.
Dining
5.0
The dining experience was a mix of Chinese and Western food, but the quality was subpar with stale pastries and cold eggs. It was buffet-style, and the staff could improve in their service.
Facilities
7.0
Robert
United States,
April
2024
7.2/10
The hotel may not be the most luxurious, but it offers a comfortable stay with beautiful river views from the rooms. The location is excellent with plenty of dining and shopping options nearby, and the Li River just a stroll away. However, the service can be lacking, especially in communication skills and payment issues.
Rooms
8.0
The rooms were basic 3-star rooms, not lavish but comfortable. The hard Chinese mattresses may not be for everyone, but I found them fine. The big bay window overlooking the river was simply beautiful.
Service
5.0
The service was not the best as there were issues with the credit card machine and communication barriers. Staff could benefit from more training in English.
Location
9.0
The location was wonderful, with a variety of food and shopping choices nearby, across from a lovely park. The view of the Li River adds to the charm, especially for early morning walks to witness local activities.
Dining
7.0
The dining options were decent with a good variety to cater to different tastes. While not the best compared to other places, the location near the shopping area and lake was convenient.
Facilities
7.0
The hotel's facilities were satisfactory, meeting basic needs but nothing extraordinary.
George
United Kingdom,
November
2023
7.0/10
I absolutely loved staying at this hotel! The rooms, although showing their age a bit, were plain and comfy, and that big bay window with views of the river was just beautiful. However, being on the unrenovated floor meant we heard the sound of horns and diesel engines all day and night. The service was hit and miss, some staff were very helpful while others struggled with English. The location was fantastic, right in front of the river with stunning views, although a bit far from the city center. The dining experience was good with a bit of a crowd in the mornings, and the facilities were decent overall.
Rooms
7.0
The rooms were plain and comfy, with a beautiful view of the river.
Service
6.0
The service was very hit and miss, some staff were more helpful than others.
Location
8.0
The location was fantastic, right in front of the river with stunning views.
Dining
7.0
The dining was good, although it could get crowded in the mornings.
Facilities
7.0
Overall, the facilities were decent.
Beautiful views
Inconsistent service
Christine
United States,
September
2023
6.2/10
My stay at the hotel was pleasant overall. The room, although a bit on the dark side, was very big, clean, and comfortable. However, the noise from the river could be heard all day and night. The service was a mixed bag; they had some issues with the credit card machine but the room maid was particularly friendly and helpful. The location was excellent, right by the river with plenty of dining options nearby. The dining experience was subpar, with stale pastries and cold eggs. The facilities were average.
Rooms
7.0
The room was big, clean, and comfy but a bit dark.
Service
6.0
The service had ups and downs, with a friendly room maid but issues with the credit card machine.
Location
9.0
I loved the location by the river with easy access to dining options.
Dining
5.0
The dining experience was disappointing with stale pastries and cold eggs.
Facilities
5.0
The facilities were average.
Martin
United Kingdom,
August
2023
7.0/10
The hotel offers comfortable rooms with a choice to upgrade for better views. The service, while friendly, could improve in communication skills. The location is perfect for exploring the riverfront and nearby attractions. The dining experience is decent but with room for enhancement.
Rooms
7.0
The room was clean and had panorama windows, but somewhat worn.
Service
6.0
The staff was friendly but struggled with English communication.
Location
8.0
The hotel is conveniently located by the beautiful Li River, perfect for walks to see the local activities.
Dining
7.0
The dining options were decent but lacked some freshness in the dishes.
Facilities
7.0
The hotel provides standard amenities and services.
Barbara
United States,
June
2023
7.8/10
I couldn't have asked for a better location! Being right by the Li River with its beautiful pagodas and local activities was a dream. The rooms were spacious and well-appointed, though the old-style TV was a bit odd. The service was a mixed bag, with some language barriers, but the staff were efficient and hospitable. Dining was decent, especially the fresh cooked eggs station, but it could get crowded. The facilities were good overall, offering a comfortable stay.
Rooms
8.0
The rooms were spacious and well-appointed, although the non-flat TV was a bit outdated.
Service
7.0
While there were some language struggles, the staff were efficient and hospitable.
Location
9.0
I loved the location by the beautiful Li River, offering great views and proximity to the shopping and dining area.
Dining
7.0
The dining experience was decent, especially with the fresh cooked eggs station, but it could get crowded.
Facilities
8.0
The facilities were good, adding to the overall comfort of the stay.
Peter
United Kingdom,
June
2023
7.0/10
I had a bit of a mixed experience at this hotel. The rooms were a bit tired and dated but comfortable and clean. The staff seemed friendly but with limited English skills, which made communication a bit challenging. The location was fantastic, right by the Li River with beautiful views, but the dining options were a bit confusing. Overall, a decent stay but with some room for improvement.
Rooms
7.0
The rooms, though a bit tired, were comfortable and clean.
Service
6.0
The staff, while friendly, had limited English skills.
Location
9.0
The hotel is in a great location by the Li River with fantastic views.
Dining
6.0
The dining experience was a bit confusing with limited options.
Facilities
7.0
The facilities were decent but could use some improvement.